Has anyone had this problem before? If so, could you please provide your solution? Suggestions would also be greatly appreciate it. The PowerSpec G502 desktop computer is a powerful gaming machine. Furthermore, the mouse worked perfectly for a good 15 minutes before it clunked. PowerSpec G509 Driver Downloads & Updates / Windows 10 Driver Downloads & Updates.
Interestingly, the mouse lights up in the BIOS but immediately dies when Windows is booted up, which suggests it is a software error and thankfully not a hardware issue. Ran troubleshoot - Windows could not fix it (see attached image) Using a different USB port - Mouse does not light up I removed the driver and tried reinstalling it but Windows keeps downloading and installing this weird driver. The driver is called, "!-).' /us% 502" which is pretty messed up (see attached file). I thought it could be due to a driver error and I saw some weird looking driver under Devices and Printers. The Logitech Gaming Software cannot detect it (see attached file). I unplugged and replugged the mouse and it would not turn on. After about 15 min, the cursor started acting sporadically.
The RGB was working and the cursor was moving. When I first plugged it in, the mouse worked perfectly. I recently acquired a G502 Proteus Spectrum mouse.
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